Help
Frequently asked questions
Booking and pricing, general information, and vehicles and services.
Booking is easy. Choose the item on our website and send a booking request with your dates, or call or WhatsApp us on +256 757 712976. You can also book in person at Kyanja Mall. You get a booking reference straight away to track your request.
Rates depend on the item and the hire period. Prices are shown on each item where available; otherwise ask for a quote tailored to your needs.
Yes, a refundable deposit is usually required at pick-up, based on the item. It is refunded on safe return, subject to the rental agreement.
We accept cash, mobile money and major credit and debit cards. Payments can be made at Kyanja Mall or arranged when we confirm your booking.
No hidden fees. Our rates include basic insurance and mileage; extras such as chauffeurs or extra kilometres are explained upfront in your quote.
Yes. Please tell us at least 24 hours in advance to avoid penalties.
Yes, we offer seasonal discounts and offers for first-time customers. Ask about current offers when you book.
KiiNrides is a hire and rental company in Kampala, Uganda. We are at Kyanja Mall, opposite Total Kyanja.
Monday to Sunday from 8:00 AM to 6:00 PM. Online bookings are open 24/7.
Call or WhatsApp +256 757 712976, e-mail info@kiinrides.com, or visit us at Kyanja Mall, opposite Total Kyanja.
Yes. Besides vehicles we rent out media and film gear, properties and venues, event and party items, trucks and utility services, construction machinery, fashion, camping gear and aviation.
Yes, we offer chauffeur-driven hire and professional tour guides.
A valid driving licence is required for self drive. International visitors need a valid licence from their home country or an International Driving Permit.
Yes, our vehicles are insured. Renters are responsible for damage caused by negligence, as set out in the rental agreement.
Yes. Our vehicles are maintained for city roads and rough terrain, especially the Land Cruisers for safaris.
Call our support line. We arrange roadside assistance or a replacement so your trip continues.
Yes, child seats can be requested for a small fee. Mention it when you book.